[rt-users] Altering ticket id # - Help!

Adrian Carter cartera at lei.net.au
Wed Nov 17 11:17:50 EST 2004


I've rebuilt our RT onto a new platform with better queues etc.. but I
want to reset the Ticket Id to be something like 10000+ so it doesn't
clash with old-rt tickets.

Can someone point me in the right direction? im checking the Wiki stuff
now, but can't find anything.

Thanks!

-- 
Adrian Carter
Network Engineer
Leading Edge Internet
Direct    +61 2 6163 6162  Support 1 300 662 415
E-mail     cartera at lei.net.au






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