[rt-users] Missing configuration section without SuperUser rights

Julie Konvicka lnxdiva at us.ibm.com
Thu Nov 18 13:21:01 EST 2004


Aah, as explained in the wiki, I found this in local/Elements/Tabs.

Thanks!

Julie Konvicka

On Wed, 2004-11-17 at 01:40, Ruslan U. Zakirov wrote:
> Julie Konvicka wrote:
> > Hi,
> > 
> > I'm running RT 3.0.11 on RHEL3 and am attempting to grant a group the
> > rights to manage custom fields, templates and scrips for only one queue
> > in RT. When I give this group the 'AdminCustomFields' right, the
> > Configuration link doesn't show up. Without the Configuration section, I
> > can see no other way to create or modify custom fields. 
> I think you've used customization from:
> http://wiki.bestpractical.com/?HideConfigurationTab
> or something similar
> 
> > 
> > If I grant SuperUser rights to a user in the Global section, they can
> > see the Configuration link; however, I do not wish to give SuperUser
> > access to the users in this group.
> > 
> > Has anyone run into this problem? Any pointers would be greatly
> > appreciated.
> > 
> > Thanks,
> > 
> > Julie Konvicka
> > 
> > _______________________________________________
> > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
> > 
> > Be sure to check out the RT wiki at http://wiki.bestpractical.com
> 
> 




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