[rt-users] RT (and others) Very Slow!!

[Graham Dunn]

Dermot Williams wrote:

> Hi all,
>
> This is something of a longshot, but since it affects RT and some of 
> you good good people have probably come across something similar in 
> the past, I though I’d chance it.
>
> Basically, when I ssh to the machine that I have RT running on, it 
> takes an age to log in. Once I’ve logged on, any program that I launch 
> runs at the speed that I would expect. If I su to root/any other user 
> it takes forever. This manifests itself in RT with ticket updates 
> taking an age to complete. The problem seems to be with authentication 
> – I’m not au fait with the inner workings of RT itself, but I’m 
> guessing that since the apache process is run as www-data and there’s 
> an rtuser account on my system, it is switching users at some point.
>
If you're not using LDAP/NIS/etc to do authentication, check 
/etc/resolv.conf for nameservers that don't work. That's the cause in a 
lot of "slow login" problems via ssh.

Graham