[rt-users] Scheduled/deadline tasks

[Andy Harrison]

On Mon, 22 Nov 2004 21:40:35 +0100, Jens Andersson
<jens.andersson at teleservice.net> wrote:
> Is it possible to set a date/time on a ticket so the owner will be notified?
> 
> Can I configure a notify date/time and another date for deadline when the ticket must be resolved?
> 
> If it's possible, how will the user be notified, email? diffrent color in ticket-list?


RT_PATH/bin/rt-crontool --help

http://wiki.bestpractical.com/index.cgi?UseRtCrontool

-- 
Andy Harrison