[rt-users] Sendmail + RT disaster recovery...

Jesse Vincent jesse at bestpractical.com
Tue Nov 23 23:39:44 EST 2004




On Tue, Nov 23, 2004 at 06:19:26PM -0800, Jonathan Chen wrote:
> Hey All,
> 
>  
> 
> I’m just curious what you guys would do for an example that
> 
>  
> 
> 1)       RT with Apache died
> 
> 2)      Sendmail is working fine
> 
>  
> 
> Since RT (version 3 and up) is dead for some reason and sendmail still working,  do you guys have some method to “queue” the mail till RT is back up and then have it create the tickets?

RT's mailgate will error out with a TEMPFAIL condition. which means you
just need to tell sendmail not to bounce it after whatever its
configurable tempfail->permfail threshold is.



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