[rt-users] dumpfile-to-rt-3.0 1.23

Gary Holmes Gary.Holmes at SurfControl.com
Wed Nov 24 05:42:55 EST 2004


Hi. We're long time rt 2.0.13 users. I've built an instance of 3.3.9 on
Fedora Core 3. I dumped the contents of our 2.X database using the 1.23
version of the rt-2.0-to-dumpfile tool. When I try to import this into the
new system I get through all the users, groups, etc, but on the first ticket
I get:

gggggggggrrrrrrrrrrrrrrrrrrrrrrrrrrrrfffqqqqqqqqqqqqqqqqqqqqqqqqqqqqImportin
g tickets...t-1 Couldn't create trans  1
$VAR1 = {
          'Type' => 'Create',
          'Ticket' => '1',
          'Created' => '2002-04-11 12:32:06',
          'id' => 1,
          'Creator' => '554',
          'ActivateScrips' => '0'
        };

We're on mysql 4.0.22 using InnoDB, perl 5.8.5, all dependencies OK.

Any ideas? I couldn't find anything on the wiki.

Thanks,
Gary

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