[rt-users] Custom Fields in Email

[Stevo]

Hey Todd,

Thanks for the info on this, but I don't think I'm getting it!  The Custom 
Field type is a "Select one value" type and the name is CompanyName.

I tried to put the following in my template and it gave the error "Can't 
call method "FirstCustomFieldValue" on an undefined value":

Customer: {$TicketObj->FirstCustomFieldValue('CompanyName')}

The template example at http://wiki.bestpractical.com/index.cgi?Template 
doesn't really help me much - any chance you could throw another pointer my 
way!

Thanks a bunch.

-Steve


----- Original Message ----- 
From: "Todd Chapman" <rt at chaka.net>
To: "Stevo" <checkpoint at ozbergs.com>
Cc: <rt-users at lists.bestpractical.com>
Sent: Wednesday, November 24, 2004 1:43 PM
Subject: Re: [rt-users] Custom Fields in Email


> Assuming type single:
>
> $TicketObj->FirstCustomFieldValue('MyField')
>
> On Wed, Nov 24, 2004 at 12:12:03PM -0800, Stevo wrote:
>> Hey All,
>>
>> I'd like to add a custom field to be included in the admin correspondence 
>> template and was wondering if that was possible?  I have a Customer Name 
>> custom field and would like that to be included as part of the email that 
>> gets sent out with the admin correspondence.
>>
>> Anyone have any ideas on this?!
>>
>> Thanks
>>
>> -Stevo
>
>> _______________________________________________
>> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
>>
>> Be sure to check out the RT wiki at http://wiki.bestpractical.com