[rt-users] way to generate a new email

[Matthew Watson]

Just create a new ticket, and change the requestor before 
Clicking on create.

If your queue scrips are setup to send the contents of the 
ticket, then you should be right to go.

Regards,
Matt.


> -----Original Message-----
> From: rt-users-bounces at lists.bestpractical.com [mailto:rt-users-
> bounces at lists.bestpractical.com] On Behalf Of John Barbieri
> Sent: Wednesday, October 06, 2004 3:10 AM
> To: rt-users at lists.bestpractical.com
> Subject: [rt-users] way to generate a new email
> 
> hello list
> 
> 
> I have RT 3.0.12 installed on a machine here. My co-workers and myself
> were wondering if there was a way to get RT to send an email to
someone
> that does not have a ticket in the database for them.
> 
> Basically just using it as an email client.
> 
> 
> Is this possible??? If so, how would one go about doing that.
> 
> 
> 
> Thanks in Advanced
> 
> John
> 
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