[rt-users] RTx::Shredder Questions

Adolfo Santiago mailbag at anothernet.com
Thu Oct 7 19:24:09 EDT 2004


One more question, if I may...  What does this mean?

[Thu Oct  7 21:58:00 2004] [crit]: Trying to check RT::Ticket rights for an
unspecified RT::Ticket (/opt/rt3/lib/RT/Principal_Overlay.pm:355)

I've received a couple of these while running the rtx-shredder script.

Thanks!


> -----Original Message-----
> From: Ruslan U. Zakirov [mailto:Ruslan.Zakirov at acronis.com]
> Sent: Thursday, October 07, 2004 4:15 PM
> To: Adolfo Santiago
> Cc: rt-users at lists.bestpractical.com
> Subject: Re: [rt-users] RTx::Shredder Questions
>
>
> Adolfo Santiago wrote:
> > OK!  Reporting...
> >
> > 1.  Applying the patch generated the following reject file (which you
> > requested I ignore but I'm putting here just in case):
> Expected result. I _did_ checked that you can ignore it.
>
> [snip]
> > 2.  The script seems to work just fine.  I ran it once and it
> told me the
> > number of tickets (3 in this case).  I answered "y" to delete
> them and it
> > created a bunch of entries in the logs.  Then I reran the
> script with the
> > same date and it said "Tickets list is empty."  So, I think we are good!
> good.
>
> >
> > 3.  WOW!!  Deleting 3 tickets generated 583 lines in the log file!!
> > Deleting ~450 tickets generated 10207 log lines.
> this mean that script has deleted 583 and 10207 records in DB.
> How large that tickets was? Number of transactions, Attachements? Could
> you send me log from first run(which is 583 lines and off list)? Just
> want to look on it.
>
> >
> > 4.  Bottom line: it seems to be working!!
> >
> > 5.  Just out of curiosity, what are all these entries in the
> log that I see?
> >
> [snip]
>
> >
> > I can understand "Attachment" and "Ticket", but what are "Transaction",
> > "Group", "CachedGroupMember", etc?
> Read http://wiki.bestpractical.com/index.cgi?DatabaseAdmin
> There is description how to delete tickets at the end. Original author
> describe most transparent things, but read my notes and you understand
> why RTx::Shredder deletes records in Groups, GroupMembers,
> CachedGroupMembers, ACL, Principals, Links...
>
> >
> >
> > Thanks!
> >
> >
> >
> > _______________________________________________
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> >
> > Be sure to check out the RT wiki at http://wiki.bestpractical.com
>
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