[rt-users] RTx::Shredder not finding deleted tickets

Todd Chapman rt at chaka.net
Mon Oct 11 19:04:44 EDT 2004


Did you apply the patch it comes with?

On Mon, Oct 11, 2004 at 03:25:10PM -0700, matthew zeier wrote:
> 
> Running 3.2.2 and RTx::Shredder tagged 2004-10-03.  It appears not to find 
> any deleted tickets even though mysql clearly shows deleted tickets.
> 
> What am I missing?
> 
> mysql> select count(*) from Tickets where Status='deleted' and 
> LastUpdated<'2004-10-11 00:00';
> +----------+
> | count(*) |
> +----------+
> |      359 |
> +----------+
> 1 row in set (0.01 sec)
> 
> root at help2 (/opt/rt3/etc/) 267> /opt/rt3/local/sbin/rtx-shredder 2004-10-11
> Tickets list is empty.
> 
> 
> --
> matthew zeier, Sr. Network Engineer  | "Nothing in life is to be feared.
> InteleNet Communications, Inc.       |  It is only to be understood."
> (949) 784-7904                       |       - Marie Curie
> 
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