[rt-users] Suse 9.1 Pro and RT configuration problem. Help!!

Ruslan U. Zakirov Ruslan.Zakirov at acronis.com
Mon Oct 18 04:06:03 EDT 2004


bill s wrote:
> Hi all,
> 
> I installed RT 3.2.2 on Suse 9.1 Pro. (Apache 2.0.49
> with fastcgi and mysql). I made the apache user
> "wwwrun" a member of "rt" group. I also made
> appropriate changes in RT_Siteconfig.pm file.
> 
> But, when I try to access "http://localhost", I was
> lead to the Apache main page and NOT the RT main page.
> At other times, nothing but a "forbidden access" shows
> up. When I looked at the Apache error log, I see the 
> error messages - pasted at the end of this email (not
> in order though).
> 
> Now, Apache even stopped working i.e it does not even
> start. Error log shows the following message.
> *************************************************
> [notice] suEXEC mechanism enabled (wrapper:
> /usr/sbin/suexec2)
> [warn] Init: Session Cache is not configured [hint:
> SSLSessionCache]
> ************************************************* 
> 
> I can't seem to figure out what is going on or what I
> am doing wrong. Can somebody please help me?
Please, read from start to the end:
http://wiki.bestpractical.com/index.cgi?FastCGIConfiguration

> 
> Thanks
> Bill
> 
> ERROR_LOG messages:
> ************************************************* 
> [warn] FastCGI: server
> "/opt/rt3/bin/mason_handler.fcgi" has failed to remain
> running for 30 seconds given 3 attempts, its restart
> interval has been backed off to 600 seconds
> 
> ************************************************* 
> [error] [client 127.0.0.1] client denied by server
> configuration: /opt/rt3/bin/mason_handler.fcgi,
> referer: http://fsck.com/rtfm/users.html
> ************************************************* 
> 
> 
> 		
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