[rt-users] Problems with dumpfile-to-rt-3.0

Robert Westendorp rjwsys at uniserve.com
Wed Oct 20 19:43:28 EDT 2004


No I haven't actually.

Has anyone other than us had this issue? If I comment out the user export
portion it can export the rest, but that doesn't help a whole lot.

Robert.

----- Original Message ----- 
From: "Christopher Martinsen" <cmartinsen at viatraining.com>
To: "Robert Westendorp" <rjwsys at uniserve.com>
Sent: Wednesday, October 20, 2004 4:41 PM
Subject: Re: [rt-users] Problems with dumpfile-to-rt-3.0


> Hello there,
>
> Have you gotten any help on this bug?
> This is the one thing that is stalling my conversion to RT3 from RT2.
>
> chris
>
> On Wed, 2004-10-13 at 12:01, Robert Westendorp wrote:
> >  Some more info .. did some debugging and it appears that the code dies
> > here:
> >
> >          $users->UnLimit();
> >      }
> >      $users->{'find_disabled_rows'} = 1;
> >
> >      my @users;
> >      foreach my $user ( @{ $users->ItemsArrayRef })  {   <-----  This
line
> > is where it dies. I'm not 100% sure what this line does
> >          my $user_ds;
> >                  foreach my $param ( sort keys %$acc, 'id' ) {
> >              $user_ds->{$param} = $user->_Value($param)
> >                if ( $user->_Value($param) );
> >          }
> >
> >
> >  Exporting tickets/queues everything else is fine .. it's just the users
> > that
> >  is giving me a problem.
> >
> >  Robert.
> >
> > > ----- Original Message ----- 
> > > From: "Robert Westendorp" <rjwsys at uniserve.com>
> > > To: <rt-devel at lists.bestpractical.com>
> > > Sent: Tuesday, October 12, 2004 3:09 PM
> > > Subject: [Rt-devel] Problems with dumpfile-to-rt-3.0
> > >
> > >
> > > > Hi when I run dumpfile-to-rt-3.0 (v1.23) I'm getting reams of this
....
> > > any
> > > > ideas?
> > > >
> > > > uCreating user Unnamed user 251198
> > > > .[Tue Oct 12 22:08:48 2004] [error]: Could not create a new user -
> > > > (/usr/local/rt-3.2.2/lib/RT/User_Overlay.pm:26
> > > > 0)
> > > > Failed to create user for$VAR1 = {
> > > >           'CryptedPassword' => undef,
> > > >           'Name' => 'Unnamed user 251198'
> > > >
> > >
> >
> > _______________________________________________
> > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
> >
> > Be sure to check out the RT wiki at http://wiki.bestpractical.com
> -- 
> Christopher Martinsen 1620 SW Taylor, Suite 200
> Network Systems Manager Portland, OR 97205
> Via Training 503.944.0957 ph
>
>    cmartinsen at viatraining.com
>




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