[rt-users] International character handling problem

Ruslan U. Zakirov Ruslan.Zakirov at acronis.com
Thu Oct 28 09:54:19 EDT 2004


Upgrade your perl up to 5.8.3 or higher.

Fábio Sérgio Cruz wrote:
> Hi,
>  
> I'm facing the same "international character handling" problem discussed in
> http://gossamer-threads.com/lists/rt/users/19748?search_string=character
> <http://gossamer-threads.com/lists/rt/users/19748?search_string=character> .
>  
> As described there, RT & Apache go well for some time after apache restart,
> but, due to an unknown reason, they fail again in handling international
> characters (tickets created on email receive, portuguese language). The
> referred discussion thread is not conclusive.
>  
> Is there a documented final solution for this problem? (couldn't find it in
> the discussion list).
>  
> Thanks for any help
>  
> Fabio Cruz
>  
> My setup is:
> RT 3.0.10
> RedHat 9.0
> MySQL v4.0
> Apache 2.04
> Perl v5.8.0
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> 
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