[rt-users] Aggregating transaction mails

Ruslan U. Zakirov Ruslan.Zakirov at acronis.com
Thu Oct 28 09:59:16 EDT 2004


Christian Hammers wrote:
> Hello
> 
> Is it possible to send a mail to all queue members for every transaction
> with all changes included?
> 
> My current solution with the global script entry
> 	- On Transaction
> 	- Notify AdminCC as comment
> 	- Global Template: transaction
> 	- Transaction Create
> generates one mail for every bit I change.
> 
> I want only one mail which looks like the following:
> 
> ------------------------------------------------
> *       Queue: management -> tech.dns
>       Subject: eherherh
> *       Owner: Nobody -> ch
> *      Status: new -> stalled
>    Requestors: ch at ma.test.intern
>   Ticket <URL: http://rt.test.intern/rt/Ticket/Display.html?id=23 >
> 
> foooo baaar blah blah blah
> ------------------------------------------------
> 
> Any ideas?
Create complex template that scan transaction near current and fetch 
required info. Delete all scrips that notify on any txn. set scrip(s) 
that notify only on comments/replies/create with this complex template.

> 
> bye,
> 
> -christian-
> 




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