[rt-users] Problem with attachment

Jerry Hsieh jerry at intervideo.com
Thu Sep 2 17:02:24 EDT 2004


Hi all,

So far, my RT system runs great except the problem with attachment. I config
the system to let users create ticket by sending email instead of let users
access RT via web interface (by proc mail)

The problem is, whenever users attach a file along with email, the
attachment is always corrupted(word, excel, image, etc), except plain text
file.

I have RT3 installed on a RedHat 9.0 Linux box, kernel 2.4.20-8, perl 5.8.0.
Did I miss anything?

Thanks for your time

-jh




More information about the rt-users mailing list