[rt-users] Problem with attachment

Jonathan Chen JChen at paymentone.com
Thu Sep 2 17:18:44 EDT 2004


Yes.  You need to upgrade perl to 5.8.3 at least.


> -----Original Message-----
> From: rt-users-bounces at lists.bestpractical.com [mailto:rt-users-
> bounces at lists.bestpractical.com] On Behalf Of Jerry Hsieh
> Sent: Thursday, September 02, 2004 2:02 PM
> To: Rt-Users
> Subject: [rt-users] Problem with attachment
> 
> Hi all,
> 
> So far, my RT system runs great except the problem with attachment. I
> config
> the system to let users create ticket by sending email instead of let
> users
> access RT via web interface (by proc mail)
> 
> The problem is, whenever users attach a file along with email, the
> attachment is always corrupted(word, excel, image, etc), except plain text
> file.
> 
> I have RT3 installed on a RedHat 9.0 Linux box, kernel 2.4.20-8, perl
> 5.8.0.
> Did I miss anything?
> 
> Thanks for your time
> 
> -jh
> 
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> 
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