[rt-users] (no subject)

Jerry Hsieh jerry at intervideo.com
Thu Sep 2 17:18:29 EDT 2004


So far, my RT system runs great except the problem with attachment. I config
the system to let users create ticket by sending email instead of let users
access RT via web interface (by proc mail)

The problem is, whenever users attach a file along with email, the
attachment is always corrupted(word, excel, image, etc), except plain text
file.

I have RT3 installed on a RedHat 9.0 Linux box, kernel 2.4.20-8, perl 5.8.0.
Did I miss anything?

Thanks for your time

-jh




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