[rt-users] RT Scrip: Comment undefs ticket?

[Todd Chapman]

BTW, this is RT 3.0.10.

Thanks.

-Todd

On Tue, Sep 07, 2004 at 11:07:14AM -0400, Todd Chapman wrote:
> Here is a small part of a larger scrip I am writing
> to reject children of a rejected ticket.
> 
> Once I added the Comment line the SetStatus stopped
> working. Why would the Comment undef the ticekt object?
> 
> 
>     if ($self->TicketObj->HasOpenChildren) {
>         my $OpenChildren = $self->TicketObj->OpenChildren;
> 	foreach (my $child = $OpenChildren->Next) {
>             $RT::Logger->debug("Before Comment: " . $child);
>             $child->Comment(Content => "This ticket is being marked 'rejected' because it's parent had been rejected.");
>             $RT::Logger->debug("After Comment: " . $child);
> 	    $child->SetStatus('rejected');
> 	}
>     }
> 
> 
> Sep  7 10:41:43 slah001 RT: Before Comment: RT::Ticket=HASH(0x9c47f50)
> Sep  7 10:41:43 slah001 RT: Guessed encoding: ascii
> Sep  7 10:41:43 slah001 RT: Guessed encoding: ascii
> Sep  7 10:41:43 slah001 RT: Converting 'ascii' to 'utf-8' for text/plain -
> Sep  7 10:41:43 slah001 RT: <rt-3.0.10-3716-8734.8.49914632532261 at gedas.com> #3716/8734 - Scrip 7  (/opt/rt3/lib/RT/Action/SendEmail.pm:92)
> Sep  7 10:41:43 slah001 RT: <rt-3.0.10-3716-8734.8.49914632532261 at gedas.com>  No recipients found. Not sending.  (/opt/rt3/lib/RT/Action/SendEmail.pm:257)
> Sep  7 10:41:44 slah001 RT: <rt-3.0.10-3716-8734.7.28305001446849 at gedas.com> #3716/8734 - Scrip 8  (/opt/rt3/lib/RT/Action/SendEmail.pm:92)
> Sep  7 10:41:44 slah001 RT: <rt-3.0.10-3716-8734.7.28305001446849 at gedas.com>  No recipients found. Not sending.  (/opt/rt3/lib/RT/Action/SendEmail.pm:257)
> Sep  7 10:41:44 slah001 RT: After Comment:
> Sep  7 10:41:44 slah001 RT: Scrip 30 Commit failed: Can't call method "SetStatus" on an undefined value at (eval 15262) line 133.  Stack:   [(eval 15262):133]   [/opt/rt3/lib/RT/ScripAction_Overlay.pm:207]   [/opt/rt3/lib/RT/Scrip_Overlay.pm:417]   [/opt/rt3/lib/RT/Scrip_Overlay.pm:352]   [/opt/rt3/lib/RT/Scrips_Overlay.pm:196]   [/opt/rt3/lib/RT/Transaction_Overlay.pm:118]   [/opt/rt3/lib/RT/Ticket_Overlay.pm:3810]   [/opt/rt3/lib/RT/Ticket_Overlay.pm:3953]   [/opt/rt3/lib/RT/Ticket_Overlay.pm:3324]   [/opt/rt3/lib/RT/Interface/Web.pm:951]   [/opt/rt3/lib/RT/Interface/Web.pm:1073]   [/opt/rt3/share/html/Ticket/Display.html:112]   [/opt/rt3/local/html/Ticket/Update.html:198]   [/opt/rt3/share/html/autohandler:196]  (/opt/rt3/lib/RT/Action/UserDefined.pm:59)
> Sep  7 10:41:44 slah001 RT: RT::Scrip=HASH(0x9d15630): Couldn't commit User Defined (/opt/rt3/lib/RT/Scrip_Overlay.pm:353)
> 
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