[rt-users] Performance Issues

Jesse Vincent jesse at bestpractical.com
Thu Sep 9 12:21:03 EDT 2004


> For me, the biggest indicator of how long it will take to display a 
> ticket is how much correspondence it has, and if any of those include 
> large attachments such as files.  There is a direct correlation between 
> number and size with the time to display.

That's something that should have been _wildly_ improved in RT 3.0.11 or
so. Certainly here, we saw page loads drop from 5+ minutes for long
tickets with multi-megabyte attachments to about 10 seconds for the
longest ticket history pages.

	Jesse

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