[rt-users] Performance Issues

[Vivek Khera]

On Sep 9, 2004, at 12:21 PM, Jesse Vincent wrote:

>> For me, the biggest indicator of how long it will take to display a
>> ticket is how much correspondence it has, and if any of those include
>> large attachments such as files.  There is a direct correlation 
>> between
>> number and size with the time to display.
>
> That's something that should have been _wildly_ improved in RT 3.0.11 
> or
> so. Certainly here, we saw page loads drop from 5+ minutes for long
> tickets with multi-megabyte attachments to about 10 seconds for the
> longest ticket history pages.
>
I can't say that I ever hit a 5+ minute ticket even with RT2.

I'm seeing 20-30 second ticket loads.  Most are within 4 or 5 seconds.  
There are a *lot* of sql queries per ticket display page, that's for 
sure!

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