[rt-users] Removing users

[Jonathan Chen]

Hello all,

 

I am wondering how much of a bad thing I will be creating myself if I remove some users.   I want to remove users with phpMyAdmin of people who has shown up on a ticket a couple of times on the CC lists.

 

The reason for removing them is because they entered them wrong and now it shows something like this…

 

Emailaddress ; emailaddress   <== basically people using semicolon and not the coma to separate people on the CC lists.   So because of that, RT added them as 1 person with that email address.

 

I’m using RT 3.0.11.   I only want to remove users that has shown up 1-3 times on a ticket on the CC list and not requestor lists.

 

Jonathan Chen

IS Systems Administrator

jchen at paymentone.com

http://www.PaymentOne.com

Voice: (408) 362-4165 
 
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