[rt-users] RT 3.2.1 Query Builder bug?

Todd Chapman rt at chaka.net
Fri Sep 17 15:11:02 EDT 2004


It appears that query builder will not let you search for
groups that are memebers of a ticket.

Queue = 'myQueue'
AND AdminCc.Name LIKE 'mygroup'
AND
  Status = 'new'
  OR Status = 'open'
  OR Status = 'stalled'

0 Tickets Found

That's fine. I'll just query for multiple members of the group:

Queue = 'myQueue'
AND AdminCc.Name LIKE 'myuser1'
AND AdminCc.Name LIKE 'myuser2'
AND
  Status = 'new'
  OR Status = 'open'
  OR Status = 'stalled'


0 Tickets Found

Limiting the query to either _one_ of the AdminCcs finds
the expected tickets.

Any ideas?

-Todd



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