[rt-users] Max Size attachment

[Sivan DERAY]

thanks, it seems to work but when i'm trying to create a ticket with a 3Mb attachment it takes more than 15min !!! tue CPU is overloaded ... are there some improvement to prevent from these kind of problems ?



-----Message d'origine-----
De : Ruslan U. Zakirov [mailto:Ruslan.Zakirov at acronis.com] 
Envoyé : mardi 21 septembre 2004 10:14
À : Sivan DERAY
Cc : Michael Bochynski; RT
Objet : Re: RE : [rt-users] Max Size attachment


Sivan DERAY wrote:
> my pb is that i don't find any my.cnf ... i don't understand !!
> 
> cat /etc/my.cnf : this file does not exist
> find / -name my.cnf -print : the same thing
> 
> i have a redhat 7.3 with a mtsql 4.0.12 and RT 3.0.10
> 
> any idea ?
Create fresh one in etc with next content:

[mysqld]
max_allowed_packet = 16M

> 
> thanks
> 
> 
> -----Message d'origine-----
> De : Ruslan U. Zakirov [mailto:Ruslan.Zakirov at acronis.com]
> Envoyé : mardi 21 septembre 2004 09:14
> À : Michael Bochynski
> Cc : RT
> Objet : Re: [rt-users] Max Size attachment
> 
> 
> Michael Bochynski wrote:
> 
>>On Mon, 2004-09-20 at 12:42, Sivan DERAY wrote:
>>
>>
>>>I've read about this problem but i didn't solve it:
>>>
>>>An attachment of 700k is seen but an attachment of 2Mo semmed to be
>>>dropped .... RT_SiteConfig is correctly configured but i haven't got a 
>>>my.cnf file ??
>>>
>>>Where should i checked so to create ticket with large size 
>>>attachement
>>>?
>>>
>>>Thanks a lot !!
>>>
>>>_____________________________________________________________________
>>>_
>>
>>Don't forget about your database. Check your MySQL. As far as I
>>remember by default it accepts only up 1MB.
> 
> Yes, Michael is right.
> 
> $ cat /etc/my.cnf | grep max_allowed
> max_allowed_packet = 16M
> 
> 
>>Michael
>>_______________________________________________
>>http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
>>
>>Be sure to check out the RT wiki at http://wiki.bestpractical.com
> 
> 
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> 
> Be sure to check out the RT wiki at http://wiki.bestpractical.com