[rt-users] Errors after upgrading from 3.0.11 to 3.2.1

Matthew Cheale say_ten at multiplay.co.uk
Tue Sep 21 09:21:13 EDT 2004


tbh it sounds like you didn't upgrade properly.  Did you execute all the schema
changes?  Also, are there any elements of the old version still in your install
as it's best to start afresh I found.

Harald Wagener wrote:

> OK,
> after adding the 'Attributes' table to the database, and updating 
> DBIx:SearchBuilder from 1.1 to 1.10, a lot less gets logged:
> 
> [Tue Sep 21 10:24:52 2004] [debug]: Converting 'us-ascii' to 'utf-8' for 
> text/plain - email test 01
>  (/usr/share/request-tracker3.2/lib/RT/I18N.pm:200)
> [Tue Sep 21 10:24:52 2004] [warning]: DBD::mysql::st execute failed: 
> Column 'Filename' cannot be null at 
> /usr/local/share/perl/5.8.4/DBIx/SearchBuilder/Handle.pm line 478.
>  (/usr/share/request-tracker3.2/lib/RT.pm:250)
> [Tue Sep 21 10:24:52 2004] [warning]: RT::Handle=HASH(0x99f2474) 
> couldn't execute the query 'INSERT INTO Attachments (Subject, 
> ContentType, Filename, Headers, Creator, Parent, Created, 
> ContentEncoding, Content, TransactionId) VALUES (?, ?, ?, ?, ?, ?, ?, ?, 
> ?, ?)' at /usr/local/share/perl/5.8.4/DBIx/SearchBuilder/Handle.pm line 
> 492.
>  (/usr/share/request-tracker3.2/lib/RT.pm:250)
> [Tue Sep 21 10:24:52 2004] [debug]: About to think about scrips for 
> transaction2414 
> (/usr/share/request-tracker3.2/lib/RT/Transaction_Overlay.pm:118)
> [Tue Sep 21 10:24:52 2004] [debug]: About to prepare scrips for 
> transaction2414 
> (/usr/share/request-tracker3.2/lib/RT/Transaction_Overlay.pm:122)
> [Tue Sep 21 10:24:52 2004] [debug]: Found 2 scrips 
> (/usr/share/request-tracker3.2/lib/RT/Scrips_Overlay.pm:327)
> [Tue Sep 21 10:24:53 2004] [debug]: About to commit scrips for 
> transaction2414 
> (/usr/share/request-tracker3.2/lib/RT/Transaction_Overlay.pm:131)
> [Tue Sep 21 10:24:53 2004] [info]: 
> <rt-3.2.1-516-2414-22.6.79022878542845 at FCBi online> #516/2414 - Scrip 
> 22  (/usr/share/request-tracker3.2/lib/RT/Action/SendEmail.pm:209)
> [Tue Sep 21 10:24:53 2004] [warning]: DBD::mysql::st execute failed: 
> Column 'Filename' cannot be null at 
> /usr/local/share/perl/5.8.4/DBIx/SearchBuilder/Handle.pm line 478.
>  (/usr/share/request-tracker3.2/lib/RT.pm:250)
> [Tue Sep 21 10:24:53 2004] [warning]: RT::Handle=HASH(0x99f2474) 
> couldn't execute the query 'INSERT INTO Attachments (Subject, 
> ContentType, Filename, Headers, Creator, Parent, Created, 
> ContentEncoding, Content, TransactionId) VALUES (?, ?, ?, ?, ?, ?, ?, ?, 
> ?, ?)' at /usr/local/share/perl/5.8.4/DBIx/SearchBuilder/Handle.pm line 
> 492.
>  (/usr/share/request-tracker3.2/lib/RT.pm:250)
> [Tue Sep 21 10:24:53 2004] [debug]: About to think about scrips for 
> transaction2415 
> (/usr/share/request-tracker3.2/lib/RT/Transaction_Overlay.pm:118)
> [Tue Sep 21 10:24:53 2004] [info]: 
> <rt-3.2.1-516-2414-22.6.79022878542845 at FCBi online> sent To: 
> fkaiser at fcbi.de Cc:  Bcc:  
> (/usr/share/request-tracker3.2/lib/RT/Action/SendEmail.pm:269)
> [Tue Sep 21 10:24:53 2004] [info]: 
> <rt-3.2.1-516-2414-3.19.0260712765402 at FCBi online> #516/2414 - Scrip 3  
> (/usr/share/request-tracker3.2/lib/RT/Action/SendEmail.pm:209)
> [Tue Sep 21 10:24:53 2004] [info]: 
> <rt-3.2.1-516-2414-3.19.0260712765402 at FCBi online> No recipients found. 
> Not sending.
>  (/usr/share/request-tracker3.2/lib/RT/Action/SendEmail.pm:221)
> [Tue Sep 21 10:24:53 2004] [info]: Ticket 516 created in queue 
> 'EES-ESD3' by fkaiser 
> (/usr/share/request-tracker3.2/lib/RT/Ticket_Overlay.pm:695)
> 
> I could not fully stop and start the apache server yet, since it is a 
> production system. I did stop and start during the upgrade to rt 3.2, 
> though.
> 
> Regards,
>     Harald
> 
> _______________________________________________
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
> 
> Be sure to check out the RT wiki at http://wiki.bestpractical.com

-- 
With regards,

Say_Ten




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