[rt-users] Starting ticket numbering at a given number

[Ruslan U. Zakirov]

Nils-Erik Svangård wrote:
> Matthew Cheale wrote:
> 
>> You have to alter the database table and set it's auto number start 
>> point.
>>
>> Jean-Michel Barbet wrote:
>>
>>> Hi,
>>>
>>> Currently evaluating RT and trying to have tickets created in it
>>> in parallel with req...
>>>
>>> => How can I set RT to start numbering at a given number ?
>>>    How is found the next number to use ?
>>>
>>> (I tried to modify the id and EffectiveId for the last created ticket
>>>  in the Tickets table but it does'nt work. Next ticket is created with
>>>  previous next available number, not the one I set).
>>>
>>> Jean-Michel BARBET.
>>>
>>
> Is this to make RT not start its search from ticket nr 1?
No. It's to force DB to use custom start value for ticket's id.
Not 1, but 1000000.

> If so how do you search older tickets?
> /nisse
>