[rt-users] rt-2-0-15 to rt-3.2.2 using rt2-to-rt3-1.23 fails

seamus cranley seamus at pur.nu
Wed Sep 29 03:53:54 EDT 2004


I have searched all the threads, and haven't found a solution.
 
Tested on 
 
Fedora core 2
Suse 8.1
 
apache_1.3.31  
mod_perl-1.29  
mod_ssl-2.8.19-1.3.31 
mysql-4.0.21  
openssl-0.9.7d  
php-4.3.8
 
Fresh install of all perl modules
 
rt-2.0-to-dumpfile works with no errors.
 
I get these errors every time, even if I create three test tickets in
rt-2-0-15 and try to export/import them.
 
Been trying to fix this for 3 days, help please.
 
 
It manages to create the original users, but I get lots of these errors,
and then it crashes with: Couldn't create ticket HASH(0x9455234).
 
.[Wed Sep 29 07:14:44 2004] [error]: Could not create a new user -
(/opt/rt3/lib/RT/User_Overlay.pm:260)
Failed to create user for$VAR1 = {
          'CryptedPassword' => undef,
          'Name' => 'Unnamed user 1328
 
Couldn't create custom field Importing tickets...t-1151
Couldn't create ticket HASH(0x9455234) $VAR1 = {
          'Requestor' => [
                           'amanda at ns2.fibercloud.com'
                         ],
          'Queue' => 'amanda',
          'Creator' => '',
          'Owner' => '',
          'LastUpdatedBy' => '',
          '_RecordTransaction' => '0',
          'id' => 1151
        };
 
I have the 
/opt/rc2/lib
/opt/rc2/ect
for rt-2.0-to-dumpfile
 
and /opt/rc3/lib 
for dumpfile-to-rt-3.0
 
Thanks for your time,
 
Seamus
 
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