[rt-users] How do I edit the autoreply?

[Ruslan U. Zakirov]

Nils-Erik Svangård wrote:
> Hi!
> How do I edit the autoreply?
> I try to go to configure->global->templates but there is no templates 
> there.
You don't have rights too see/edit global templates.

> When I check in the database, autoreply is there but with queue number =0.
> How do I edit autoreply, do I have to change it by hand in the database?
> /nisse
>