[rt-users] How do I edit the autoreply?

[Ruslan U. Zakirov]

Nils-Erik Svangård wrote:
> Ruslan U. Zakirov wrote:
> 
>> Nils-Erik Svangård wrote:
>>
>>> Hi!
>>> How do I edit the autoreply?
>>> I try to go to configure->global->templates but there is no templates 
>>> there.
>>
>>
>> You don't have rights too see/edit global templates.
>>
>>> When I check in the database, autoreply is there but with queue 
>>> number =0.
It's OK. '0' is "alias" for global queue.

>>> How do I edit autoreply, do I have to change it by hand in the database?
>>>
>>
> But I have superuser priviliges, and root isnt allowed to login since 
Hmm, superuser priveleges should be enough.

> all authentication is against the LDAP server. And also the root user 
> vanished when I upgraded from RT2.0.5
It should be considered as bug, what RT version do you have now?
Also, can you send us DB query log that is generated when you touch this 
page?

> /nisse
>