[rt-users] Custom Fields HOWTO

Ruslan U. Zakirov Ruslan.Zakirov at acronis.com
Thu Sep 30 11:44:25 EDT 2004


Odhiambo Washington wrote:
> I'd appreciate if someone can point me to any known documentation on
> the implementation of Custom Fields in rt-3.2.x.
> I am running rt-3.2.2
> 
> I would like to create some custom reply templates.
0) http://wiki.bestpractical.com/index.cgi?Template

1) http://wiki.bestpractical.com/index.cgi?AddCustomFieldsValuesToMail

Template parts in
2) http://wiki.bestpractical.com/index.cgi?Contributions

then perldoc on RT lib files to know more about API.

> 
> 
> Thank you!
> 
> 
>         cheers
>        - wash 
> +----------------------------------+-----------------------------------------+
> Odhiambo Washington                     . WANANCHI ONLINE LTD (Nairobi, KE)  |
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> Be sure to check out the RT wiki at http://wiki.bestpractical.com




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