[rt-users] Start-Up question...

Todd Chapman todd at chaka.net
Fri Apr 1 15:51:36 EST 2005


On Fri, Apr 01, 2005 at 01:41:41PM -0700, O4Tom wrote:
> Hello all,
> 
> I've gotten RT installed and configured.  I'm running version 3.2.2 on
> Fedora Core 2.
> 
> I can see the web interface, and it works.  I can log in and move
> around.  I'm able to send email to this system and have it show up on
> the server. I've set up the following aliases in /etc/aliases..
> 
> rt:         "|/opt/rt3/bin/rt-mailgate --queue General --action
> correspond --url http://xxx.xxx.net:2029/"
> rt-comment: "|/opt/rt3/bin/rt-mailgate --queue general --action
> comment --url http://xxx.xxx.net::2029"
> 
> Rt is running on port 2029 on this installation.
> 
> I'm sending email to rt at xxx.xxx.net but I'm never seeing it pop up on
> my rt web interface.  I don't see anything except for tickets that I
> create in the web interface.  What am I missing?
> 

Not sure if matters by you have the queue General spelled
two different ways. You also have 1 two many colons
in front of the port for rt-comment.

You should look at your mail logs to see if there are errors
when mailgate tries to talk to your webserver.

-Todd



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