[rt-users] Showing the owner on RT at a glance

Simon Kuhn sak8 at eecs.cwru.edu
Sun Apr 3 23:42:16 EDT 2005


You want to call it OwnerName. The names you can use are in 
share/html/Elements/RT__Ticket/ColumnMap.

If you put in a name not in that file, it does the heading but leaves 
the other stuff blank.

Simon
> I have added Owner to where it calls the Format, but that doesn't seem 
> to
> work. The heading is there, but nothing is displayed underneath....
>
> X  Overdue Jobs
> # Subject 			Queue 	Owner 	Due
> 1 (No subject) 		L1support  			Not set
> 2 oops 			L1support  			Not set
> 3 dskljhskdjl 		L2support  			Not set
> 4 test L1support  					Not set




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