[rt-users] Owners and Requestors

[Russell Mosemann]

On Mon, 4 Apr 2005, Andrew Xenides wrote:

> Each fortnight, we run a script that inserts 500 or so new tickets in to RT.
> Each one has a different requestor.
> 
> The problem is, that when logged in as root, and I want to assign jobs to
> people, the drop down list that I can assign the job to includes all these
> requestors, when all I want is the 7 staff members (users) that are in the
> system.
> 
> Is there a way I can restrict the drop down?

Make all accounts other than staff accounts unprivileged.

----
Russell Mosemann, Ph.D. * Computing Services * Concordia University, Nebraska
"There's a simple solution to every problem if you're just willing to
 implement it." - Mark Lemke