[rt-users] Bad URL? I have the symptom, jut can't find the c ause

Paul Crossman Paul.Crossman at tvguide.com
Mon Apr 4 16:19:38 EDT 2005


Same result.  :(

Paul C.

> -----Original Message-----
> From: Graham Dunn [mailto:graham.dunn at leitch.com]
> Sent: Monday, April 04, 2005 4:01 PM
> To: Paul Crossman
> Subject: Re: [rt-users] Bad URL? I have the symptom, jut can't find the
> cause
> 
> On Mon, Apr 04, 2005 at 03:31:57PM -0400, Paul Crossman wrote:
> >
> > It seems that whenever someone uses the link http://rtserver/rt/ they'll
> > proceed normally into the "RT At A Glance" screen and are able to use RT
> as
> > normal.  However, those that use the link http://rtserver/rt (note no
> > trailing slash) get the mangled GPL code above.  I've looked at the
> > RT_SiteConfig.pm and httpd.conf, and can't see a specific line where
> making
> > a change would allow both URLs to work.
> >
> > There's nothing in the Wiki on this either...  anyone got any ideas?
> You
> > can find a snippet from my httpd.conf below.
> 
> Remove the '/' from your DocumentRoot?
> 
> > > NameVirtualHost *:80
> > >   <VirtualHost *:80>
> > >     ServerAdmin root
> > > #    DocumentRoot /var/www/html/
> > >     DocumentRoot /opt/rt3/share/html/
> > >     # Adding the following for RT (the ticket tracker)
> > >     AddHandler fastcgi-script fcgi
> > >     <Directory "/opt/rt3/share/html">
> > >         Options FollowSymLinks ExecCGI
> > >         AllowOverride None
> > >     </Directory>
> > >     # Pass through requests to display images
> > >     Alias /NoAuth/images /opt/rt3/share/html/NoAuth/images
> > >   </VirtualHost>
> > > FastCgiServer /opt/rt3/bin/mason_handler.fcgi -idle-timeout 120
> > > ScriptAlias /rt /opt/rt3/bin/mason_handler.fcgi



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