[rt-users] Showing stalled tickets

Tim Bishop tim-lists at bishnet.net
Thu Apr 7 05:03:38 EDT 2005


I want to make stalled tickets show up in the "10 highest priority
tickets I own" on the home screen, and when you click on a queue name
under "Quick search".

Both look like relatively simple changes in Elements/MyTickets and
Elements/Quicksearch. But, I'd like to do this using something like the
Callback stuff - since I'd prefer not to modify the RT code itself. Is
this doable?

Cheers,
Tim.

-- 
Tim Bishop
http://www.bishnet.net/tim/
PGP Key: 0x5AE7D984



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