[rt-users] Notifying another user of the ticket

Todd Chapman todd at chaka.net
Fri Apr 8 09:27:32 EDT 2005


On Fri, Apr 08, 2005 at 02:55:36PM +0930, Andrew Xenides wrote:
> Hi
> 
> If a user  has a ticket, and wants another user to look  at it, how can they
> bring it to the other persons attention?
> 
> Andrew Xenides
> 
They can reply/correspond on the ticket and Cc the other user. Or,
if they have permission they can add the other use as a Cc on
the ticket.

-Todd



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