[rt-users] RT Hangs when removing users from group

Norton, Ian i.norton at lancaster.ac.uk
Mon Apr 11 06:00:42 EDT 2005


Yoav,
 
What database are you using and which version of SearchBuilder?
 
Regards, Ian.

________________________________

From: rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Yoav
Daniely
Sent: 11 April 2005 09:14
To: rt-users at lists.fsck.com
Subject: [rt-users] RT Hangs when removing users from group


Greetings,
 
I have an RT installation version 3.4.1 that has been upgraded from rt
3.0.10.
I followed the upgrade path as documents and everything seemed fine
until I had to remove a user from a group.
When I remove the users httpd hangs on 80% CPU and I cannot access rt
unless I restart apache.
I enabled logging on mysql and I get the following line when removing
the user (in an endless loop)
 
 6 Query       SELECT  * FROM CachedGroupMembers WHERE MemberId = '1'
AND GroupId = '36' AND Disabled = '0'

When I run this query by hang I get an empty set.
 
other logs are empty.
Any Ideas? 
 
Regards,
    
            Yoav Daniely.
 
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