[rt-users] RT always replying to same user for email

Labonte, Phil phil.labonte at transcore.com
Wed Apr 13 10:20:53 EDT 2005


Hi,

This is some odd behavior. RT is receiving and email's as tickets.
However when it receives the email it always reply's to the same email
(rtadmin at mycompnay.com).

However if I reassign a ticket it will email the person that the ticket
was assigned to.

Where is the setting for this behavior?

Thanks.



More information about the rt-users mailing list