[rt-users] Re: Adding queue watchers

Rene de Vries rene at tunix.nl
Thu Apr 14 04:02:59 EDT 2005


The user has "ModifyTicket", "Watch", and "WatchAsAdminCc" rights. Am I 
missing something?

Rene

On Apr 13, 2005, at 23:47, Raed El - Hames wrote:
> ----- Original Message -----
> From: "seph" <seph at directionless.org>
> To: <rt-users at bestpractical.com>
> Sent: Wednesday, April 13, 2005 1:51 PM
> Subject: [rt-users] Re: Adding queue watchers
>
>
>>> What I would like to have is a copy of ANY message (in or out going)
>>> to be forwarded to a specific email address.
>>> The queue watcher seemed to be the way to do this, but the interface
>>> complains when trying to add a user as watcher.
>>
>> yes, but that's an error I don't recognize offhand. Does the user have
>> permission to watch the queue?
>>
> You have to give the user either watcher or admin watcher permissions 
> ...
>
> Roy
-- 
René de Vries <rene at tunix.nl>
Tunix Internet Security & Training




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