[rt-users] Problems with German Umlaute

[HAM-MI-IC Torsten Brumm]

Hi @ All,

i know many people picked up this problem, but in this case, it's a little
bit different.

The Scenario:

The RT handles the German Umlaute in the correct way.....normaly....but not
in all cases. I have tried it out with lots of Mail Clients and Settings and
i found one interessting point:

The Problem occurs only on some settings on some Mailers:

Outlook (Text Format) -> Not OK
Outlook (HTML Format) -> OK
Thunderbird (Text Format) -> OK
Thunderbird (HTML Format) -> Not OK
Pegasus (Text Format) -> Not OK
Pegasus (HTML Format) -> OK
Eudora (Text Format) -> OK
Eudora (HTML Format) -> Not OK

Has anyone an Idea how to prevent this Problems?

Thanks

Torsten

Mit freundlichen Gruessen / With kindest regards

Torsten Brumm
IT Security Engineer

Kuehne + Nagel
HAM-MI-C

Ferdinand Strasse 29-33
20095 Hamburg / Germany

Tel: +49 40 329 15 199
Mail: torsten.brumm at kuehne-nagel.com
ICQ: 78258840