[rt-users] Including Attachment on owner change?

Ruslan Zakirov Ruslan.Zakirov at miet.ru
Tue Apr 19 11:48:24 EDT 2005


Joseph_Micciche at Progressive.com wrote:

>RT3.2.3
>
>OnOwnerChange template does not include a ticket's attachments - just the
>transaction. Does anyone have code for this template to include the
>attachment?
>
>Thanks.
>
>Joe Micciche
>  
>
"OwnerChange" transaction have no attachments.
Similar question is described in FAQ: http://wiki.bestpractical.com/?FAQ


Q: The 'resolve' Transaction 
<http://wiki.bestpractical.com/index.cgi?Transaction> has no content

Also may be 
http://wiki.bestpractical.com/index.cgi?AddAttachmentLinksToMail can 
help you.

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