[rt-users] Need help to parse email

Chris Mason (Lists) lists at masonc.com
Fri Apr 22 09:03:04 EDT 2005


I am getting tickets from a online reply form I have no control over that
sends the email from the site and includes the users email address as a
key=>value pair, i.e. email: test at test.com. I need to rewrite the header so
that the email is seen to come from that email address in the body so that
the ticket lists the submitters email address as the requestor.
How can I achieve this?

Chris Mason






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