[rt-users] MyRequest with RT 3.4.1

[Russell Mosemann]

On Tue, 26 Apr 2005, Patrick Farley wrote:

> Is there a way to create a a different display for my IT Staff and the 
> general users?  For example I want my IT Staff to see MyTickets and 
> MyRequest, but I don't want my users seeing MyTickets and MyRequest.  
> I'd prefer to allow them to just see the tickets they created.

General users shouldn't be seeing MyTickets and MyRequests. They should be
using SelfService.

http://wiki.bestpractical.com/index.cgi?PrivilegedUsers

----
Russell Mosemann, Ph.D. * Computing Services * Concordia University, Nebraska
"Mind your trees and queues." - advice for a computer programmer