[rt-users] Re: Let everybody see all tickets

seph seph at directionless.org
Wed Apr 27 23:02:24 EDT 2005


> I would want all our autogenerated/unprivileged users to see and
> search all tickets in the system. I've tried adding all privileges to
> the "Everyone" group, but the users still can't see any other tickets
> than their own (unless typing in the ticket number directly in the
> GotoTicket box).

Are you using the SelfService interface? I'm not sure it does that. 

seph



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