[rt-users] Error 500: Misconfigured error message

RT NS rt_ns at yahoo.com
Tue Aug 2 17:28:46 EDT 2005


Hi
 
I'm getting an error 500 message when I try to display the RT web interface.  I took a look at my Apache error log (/var/logs/error_log), and found the following error message.
 
[Tue Aug  2 20:58:47 2005] [warning]: [Mason] Cannot resolve file to component: /opt/rt3/local/html/index.html (is file outside component root?) at /usr/local/lib/perl5/site_perl/5.8.3/HTML/Mason/ApacheHandler.pm line 847.
 
In my httpd.conf file, I wrote the following:
 
Alias /helpdesk /opt/rt3/local/html
<Directory /opt/rt3/local/html>
    AddDefaultCharset UTF-8
    PerlRequire /opt/rt3/bin/webmux.pl
    Options Indexes MultiViews
    AllowOverride None
    Order allow,deny
    Allow from all
</Directory>
    <Location /helpdesk/>
            SetHandler perl-script
            PerlHandler RT::Mason
    </Location>
 
Any suggestions on getting RT to run again?  Thanks for any help!

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