[rt-users] Help: Distributed Mail Server, Database Server and Apache Server

Todd Chapman todd at chaka.net
Wed Aug 10 00:43:55 EDT 2005


On Wed, Aug 10, 2005 at 01:36:30PM +1000, Shen, Tyler wrote:
> Hi, 
> 
> Is there any one who can help me? 
> I have got RT3 working as a stand-alone machine. Because of the business
> needs, we want to deploy RT to use the mail server as well as the
> database server. 
> 
> I have gone through a number of documentations about how to set up a 
> distributed RT system. From my understanding, in order to use the
> external database, all I have to do is to populate the RT database on 
> our database server and change the values of DatabaseHost and
> DatabaseRTHost to the address of the database server and the database
> authentication. Is there any things else I should do? 

Sounds correct.

> 
> Also, I am not sure if RT can use an external email server running
> postfix? What I can do now is that I can pipe the emails on the mail
> server to local aliase. Is it possible for RT to run SMTP on our mail
> server? In other words, can I run rtmailgateway on our mail server?

You want to run a mail server on the RT server. That mail server
should be configured to forward mail to you main SMTP server.

> 
> Thanks a lot 
> 
> Best Regards,
> 
> Tyler Shen
> 
> 
> 
> 
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> 
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