[rt-users] Setting dates with Callbacks

Anders Ekstrand anders.ekstrand at drutt.com
Wed Aug 10 05:03:26 EDT 2005


Hi Jay,

It's 3.4.2.

Best Regards - Anders 

> -----Original Message-----
> From: Jay [mailto:jphayes at gmail.com] 
> Sent: den 10 augusti 2005 10:53
> To: Anders Ekstrand
> Cc: rt-users at lists.bestpractical.com
> Subject: Re: [rt-users] Setting dates with Callbacks
> 
> Hi Anders,
> What version of RT are you using?
> 
> J
> 
> On 8/10/05, Anders Ekstrand <anders.ekstrand at drutt.com> wrote:
> > Hi all,
> > 
> > I've followed the instructions on the Wiki to include the 
> possibility to
> > edit the Custom Fields in replies and comments, and this 
> worked great.
> > Thanks!
> > 
> > But after that I tried to also include Dates (without any 
> real knowledge
> > about what I'm doing):
> > 
> > ----- BeforeMessageBox -----
> > <%INIT>
> > my $TicketObj = LoadTicket($ARGS{'id'});
> > </%INIT>
> > 
> > <& /Ticket/Elements/EditCustomFields, TicketObj => $TicketObj &>
> > <& /Ticket/Elements/EditDates, TicketObj => $TicketObj &>
> > ----------------------------
> > 
> > 
> > ----- BeforeDisplay -----
> > <%INIT>
> > my $ARGSRef = $ARGS{'ARGSRef'};
> > my $TicketObj = LoadTicket($ARGS{'id'});
> > 
> > if (!$TicketObj) {
> >   $TicketObj = RT::Ticket->new($session{'CurrentUser'});
> >   $TicketObj = LoadTicket($ARGS{'id'});
> > }
> > 
> > my @cf_results = ProcessTicketCustomFieldUpdates(ARGSRef => 
> $ARGSRef);
> > my @dresults = ProcessTicketDates(TicketObj => $TicketObj, 
> ARGSRef =>
> > $ARGSRef);
> > </%INIT>
> > -------------------------
> > 
> > What am I doing wrong?
> > 
> > Best Regards - Anders Ekstrand
> > _______________________________________________
> > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
> > 
> > Be sure to check out the RT Wiki at http://wiki.bestpractical.com
> >
> 



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