[rt-users] Re: CustomField shared between Tickets, Groups, Users, Etc

[falz]

Another note, it appears that if the LookupType column in the
CustomFields database supported more than one type, this would work. I
haven't attempted this yet. Has anyone else? :)

--falz

On 8/22/05, falz <darkfalz at gmail.com> wrote:
> It appears that when you create a custom field, it can only exist in
> one of the following: Tickets, Groups, Users, Ticket Transactions,
> (and in my case Assets, since I'm using the AT addon)
> 
> I have a customfield called "Customer" that is an export from another
> database that contains a customer name and a unique serial #. I use
> this for "Tickets" right now, and would like to use it for "Assets" as
> well. Until this point, I didn't realize that CustomFields are for one
> thing or the other. The way the database appears to be laid out, the
> CustomField column in CustomFieldValues permits only a single #
> assigned to it, so I can't "share".
> 
> Anyone know of a way to get this working without duplicating my
> database import to have the same data, but a CustomField column entry
> # for both CustomFields?
> 
> thanks
> --falz
>