[rt-users] Web access - self service only

Todd Chapman todd at chaka.net
Tue Aug 23 00:45:36 EDT 2005


On Tue, Aug 23, 2005 at 02:40:57PM +1000, Darrell Burkey wrote:
> 
> I've installed RT3 several times on both Linux and Solaris so I'm failry
> familiar with it but I've run in to a problem that is giving me grief.
> 
> Running
> RT 3.4.3
> MySQL 4.1.6
> php4.4.0 as apache module
> Apache 1.3.33
> Perl 5.8.6 on system
> Solaris 8 on Sun V120
> 
> Have installed serveral times and although all scripts run succesfully,
> when I log in to the web interface with the root user I get the self
> service page rather than the normal root user page with admin rights.
> 
> I entered another user manually in to the database and had the same problem.
> 
> I've compared all the data in the database to a working setup and can't
> see any differences at all. I'm really stumped on this one and would
> appreciate some help if anyone has seen this before.
 
Sounds like the problem is in your httpd.conf. Let's see
the relevant parts...



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