[rt-users] RT decides to change my query

Chris Benard chris at highlandclinic.com
Thu Aug 25 12:41:49 EDT 2005


This is where I typed the query.  It changes my query when I hit apply. 
  It's extremely frustrating.

Chris

Stephen Turner wrote:
> At Thursday 8/25/2005 11:05 AM, Chris Benard wrote:
> 
>> RT changes my query to say AND, instead of OR after the owner of 
>> cbenard.  I've formatted this SEVERAL ways, but none seem to work. 
>> Here's what I'm trying to do:  I want to see all tickets in all queues 
>> that are owned by me, and I want to see all tickets in General owned 
>> by me or Nobody.  The only status on any of the tickets that I want to 
>> see is open and new.
> 
> 
> You might find that the 'Advanced' search screen is the best way to do 
> what you need -
> 
> Steve
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