[rt-users] RE: 'make initialize-database' giving error while installation

falz darkfalz at gmail.com
Mon Aug 29 11:22:11 EDT 2005


You need to declare the ORACLE_HOME environment variable. If you
become the oracle user you can look at its environment using
set/setenv to show you what you have setup for this.

--falz

On 8/29/05, Nathan, Ahalya <Ahalya_Nathan at mudnebr.com> wrote:
>  
>  
> 
> When I tried to get a way around my problem by giving different parameters
> in the configure script, I get the error. 
> 
>   
> 
> [root at example rt-3.4.1]# ./configure --prefix=/usr/local/rt_dev/rt
> --with-db-type=Oracle --with-db-dba=** \ 
> 
> > --with-db-database=example --with-db-rt-user=**  --with-db-rt-pass=**
> --with-fastcgi --with-oracle 
> 
> checking for a BSD-compatible install... /usr/bin/install -c 
> 
> checking for perl... /usr/local/bin/perl 
> 
> checking for chosen layout... RT3 
> 
> configure: error: Please declare the ORACLE_HOME environment variable 
> 
> [root at example rt-3.4.1]# Please declare the ORACLE_HOME environment variable
> 
>   
> 
> Could someone tell me what I am doing wrong. Thanks in advance. 
> 
>   
> 
> Regards, 
> 
> Ahalya 
> 
>   
>  
> 
>   
>  ________________________________
>  
> 
> From: Nathan, Ahalya 
>  Sent: Monday, August 29, 2005 9:18 AM
>  To: 'rt-users at lists.bestpractical.com'
>  Subject: 'make initialize-database' giving error while installation 
>  
> 
>   
> 
> Hi all, 
> 
> I am trying to configure RT in my system but it fails when I run the "make
> initialize-database' command. 
> 
>   
> 
> I did the following steps: 
> 
> [root at example rt-3.4.1]#./configure –prefix=/usr/local/rt_dev/rt 
> --with-fastcgi –with-oracle 
> 
> And then ran the following commands: 
> 
> ********************************************* 
> 
> perl sbin/rt-test-dependencies --with-oracle --with-fastcgi --verbose 
> 
> perl sbin/rt-test-dependencies --with-oracle --with-fastcgi --install 
> 
> perl sbin/rt-test-dependencies --with-oracle --with-fastcgi --verbose | grep
> MISSING 
> 
> perl -MCPAN -e 'install MIME::Base64' 
> 
> perl -MCPAN -e 'install MIME::Entity' 
> 
> perl -MCPAN -e 'install Log::Dispatch' 
> 
> perl sbin/rt-test-dependencies --with-oracle --with-fastcgi --install 
> 
> perl sbin/rt-test-dependencies --with-oracle --with-fastcgi --verbose | grep
> MISSING 
> 
> make install 
> 
>   
> 
> This installs RT in the directory specified but when I run the make
> initialize-database command it gives an error: 
> 
>   
> 
> root at example rt-3.4.1]#make initialize-database 
> 
> [root at example rt-3.4.1]# Please specify that user's database password below.
> If the user has no database 
> 
> > password, just press return. 
> 
> >  
> 
> > Password: 
> 
> > DSN component 'example' is not in 'name=value' format at
> /usr/local/lib/perl5/site_perl/5.8.6/i686-linux/DBI.pm line
> 598 
> 
> > DBI connect('example;port=1522','root',...) failed: Can't
> connect using this syntax without specifying a HOST and a SID at
> //usr/local/rt_dev/rt/sbin/rt-setup-database line 101 
> 
> -bash: Please: command not found 
> 
> -bash: connect: command not found 
> 
> [root at webtlh01 rt-3.4.1]# Failed to connect to dbi:Oracle:example;port=1522
> as root: Can't connect using this syntax without specifying a HOST and a SID
> at //usr/local/rt_dev/rt/sbin/rt-setup-database line 101,
> <STDIN> line 1. 
> 
> > make: *** [initialize-database] Error 255 
> 
>   
> 
>   
> 
> I did make changes to the RT_SiteConfig.pm to give the database type,
> user,password, database, port( I am giving 1522 since 1521 is in use). Could
> someone tell me what I am doing wrong. 
> 
>   
> 
> Ahalya Nathan
>  Senior Programmer / Analyst
>  Information Technology, Metropolitan Utilities District 
>  (402) 449-8218 phone
>  (402) 449-8131 fax 
> 
>   
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> 
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> 
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